1. Who we are
Optiva Media ("Optiva Media", "we", "us") is an enterprise IT and product engineering studio. We are the data controller for the personal data described in this policy. You can reach us at kontakt@optiva-media.com or +45 23 90 50 01.
2. What we collect
- Information you give us — your name, company, email address, phone number and the content of any message you send through our contact form or by email.
- Information collected automatically — IP address, browser and device type, pages visited, referring page and time of visit, gathered through cookies and similar technologies.
- Information from hiring and partnerships — any details you share when applying for a role or entering a commercial relationship with us.
We do not knowingly collect special categories of personal data, and we do not sell personal data.
3. Why we use it
- To respond to enquiries and provide the services you ask for.
- To operate, secure and improve our website.
- To send business communications you have asked to receive.
- To meet our legal, accounting and contractual obligations.
4. Legal basis
We process personal data on the basis of your consent (for example, for non-essential cookies and marketing emails), the performance of a contract with you, our legitimate interests in running and protecting our business, and where necessary to comply with a legal obligation.
5. Sharing your information
We share personal data only with service providers who help us run our business — such as hosting, email and analytics providers — and only to the extent needed to deliver that service. These providers act on our instructions under a written agreement. We may also disclose data where required by law or to protect our legal rights.
6. International transfers
Some of our providers operate outside the EU/EEA. Where data is transferred abroad, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.
7. How long we keep it
We keep personal data only for as long as needed for the purpose it was collected for, or as required by law. Enquiries are typically retained for up to 24 months; contractual and accounting records are kept for the period required by applicable bookkeeping rules.
8. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- request deletion of your data;
- restrict or object to processing;
- receive your data in a portable format;
- withdraw consent at any time, without affecting processing already carried out.
To exercise any of these rights, email kontakt@optiva-media.com. You also have the right to lodge a complaint with your local data protection authority.
9. Security
We use appropriate technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Cookies
Our website uses cookies and similar technologies. See our Cookie Policy for the details and for how to control them.
11. Changes to this policy
We may update this policy from time to time. The version published on this page, together with the date above, is the one that applies.
12. Contact us
Questions about this policy or about how we handle your data? Write to kontakt@optiva-media.com or call +45 23 90 50 01.